QUALITY ASSURANCE

    Monday, October 16, 2006, 04:39 AM [Quality Knowledge]

     

    Quality Assurance

    Quality assurance is a system of procedures, checks, audits, and corrective actions to ensure that all design, environmental monitoring, performance, research, sampling, and technical reporting activities are of the highest achievable quality. Quality assurance also determines whether products or services meet or exceed customer expectations. Quality assurance procedures can be divided into several simple steps for success.

     

    Quality Assurance Steps


    In general, quality assurance involves four steps or phases.

    Planning: During the planning phase, interrelated problems are assessed, objectives are established, and problematic processes are cited. Processes that may be required to deliver the necessary results are established or developed.
    Implementation: During the implementation phase, developed processes are set in motion.
    Monitoring: The monitoring phase is an ongoing process, usually handled by a manager or consultant, which involves evaluating and testing the implemented process to make sure they meet the objectives. This also involves monitoring for potential problems and future improvements.
    Action: During the action phase, if necessary, actions are applied if the results require any changes.

    Quality Assurance and Quality Control Confusion


    Many people make the mistake of confusing quality control with quality assurance. This is an easy mistake to make as the two are quite similar on the surface. While QA and QC are similar, a closer look will reveal several basic differences.

    Quality control focuses on the product, while quality assurance focuses on the process. Quality control includes evaluating an activity, a product, process, or service while quality assurance aims to ensure processes are sufficient to meet clearly defined objectives. In a nutshell, quality assurance ensures a product or service is created, implemented, or produced correctly, whereas quality control determines if the “end result” is satisfactory or not.

    Benefits of Quality Assurance


    One of the major benefits of quality assurance is increased profits through increased customer satisfaction. Customers are also involved in the quality assurance process via surveys, customer feedback cards, and a variety of additional marketing tactics which help to determine if customers' needs are being met or not. Believe it or not, companies do pay attention to customer feedback as it helps to correct any product or service flaws. Quality assurance also helps to improve productivity or company efficiency. Quality assurance steps are typically performed throughout the life of the product or service—this way internal issues, flaws, or problems are constantly being addressed and corrected in order to increase and improve productivity. This also helps to increase profits.

    Quality Assurance Services and Costs


    Whether your business is small or large, there are many different types of quality assurance services available today. Businesses may opt for an independent quality assurance consultant or a firm specializing in quality assurance. Because quality assurance takes skill, patience, and experience, it's best to seek out trusted names in the business or hire through a referral. Costs for quality assurance services or consulting will vary greatly depending on a variety of factors such as the type of business or size of project. Most consulting firms and independent consultants will provide an initial consultation to determine costs or they will provide an estimate for services
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    AIRMATA RASULULLAH SAW

    Monday, October 16, 2006, 04:07 AM [spiritual knowledge]

     

    Tiba-tiba dari luar pintu terdengar seorang yang berseru
      mengucapkan salam.
      "Bolehkah saya masuk?" tanyanya. Tapi Fatimah tidak
      mengizinkannya masuk,
      "Maafkanlah, ayahku sedang demam",kata Fatimah yang
      membalikkan badan dan menutup pintu.

      Kemudian ia kembali menemani ayahnya yang ternyata sudah
      membuka mata dan bertanya pada Fatimah,
      "Siapakah itu wahai anakku?"
      "Tak tahulah ayahku, orang sepertinya baru sekali ini aku melihatnya,"
      tutur Fatimah lembut.
      Lalu, Rasulullah menatap puterinya itu dengan pandangan yang
    menggetarkan.
      Seolah-olah bahagian demi bahagian wajah anaknya itu hendak dikenang.

      "Ketahuilah, dialah yang menghapuskan kenikmatan sementara,
      dialah yang memisahkan pertemuan di dunia. Dialah malaikatul maut," kata
      Rasulullah, Fatimah pun menahan ledakkan tangisnya. Malaikat maut datang
      menghampiri, tapi Rasulullah menanyakan kenapa Jibril tidak ikut sama
      menyertainya.
      Kemudian dipanggilah Jibril yang sebelumnya sudah bersiap diatas langit
      dunia menyambut ruh kekasih Allah dan penghulu dunia ini.
      "Jibril, jelaskan apa hakku nanti di hadapan Allah?", tanya
      Rasululllah dengan suara yang amat lemah.
      "Pintu-pintu langit telah terbuka, para malaikat telah menanti ruhmu.
      "Semua syurga terbuka lebar menanti kedatanganmu," kata Jibril.

      Tapi itu ternyata tidak membuatkan Rasulullah lega, matanya
      masih penuh kecemasan.

      "Engkau tidak senang mendengar khabar ini?", tanya Jibril lagi.
      "Khabarkan kepadaku bagaimana nasib umatku kelak?"
      "Jangan  khawatir, wahai Rasul Allah, aku pernah mendengar Allah
      berfirman kepadaku:
      "Kuharamkan syurga bagi siapa saja, kecuali umat Muhammad telah berada
      didalamnya," kata Jibril.

      Detik-detik semakin dekat, saatnya Izrail melakukan tugas.
      Perlahan ruh Rasulullah ditarik. Nampak seluruh tubuh Rasulullah
      bersimbah peluh, urat-urat lehernya menegang.
      "Jibril, betapa sakit sakaratul maut ini."

      Perlahan Rasulullah mengaduh. Fatimah terpejam, Ali yang
      disampingnya menunduk semakin dalam dan Jibril memalingkan muka.
      "Jijikkah kau melihatku, hingga kau palingkan wajahmu Jibril?"
      Tanya Rasulullah pada Malaikat pengantar wahyu itu.
      "Siapakah yang sanggup, melihat kekasih Allah direnggut ajal," kata
      Jibril. Sebentar kemudian terdengar Rasulullah mengaduh, karena sakit
      yang tidak tertahankan lagi.
      "Ya Allah, dahsyat nian maut ini, timpakan saja semua siksa maut ini
      kepadaku, jangan pada umatku."
      Badan Rasulullah mulai dingin, kaki dan dadanya sudah tidak bergerak
    lagi.

      Bibirnya bergetar seakan hendak membisikkan sesuatu, Ali segera
      mendekatkan telinganya.

      "Uushiikum bis shalati, wa maa malakat aimanuku"
      "peliharalah shalat dan peliharalah orang-orang lemah di antaramu."

      Diluar pintu tangis mulai terdengar bersahutan, sahabat saling
    berpelukan.
      Fatimah menutupkan tangan di wajahnya, dan Ali kembali mendekatkan
      telinganya ke bibir Rasulullah yang mulai kebiruan.
      "Ummatii,ummatii,ummatiii?" - "Umatku, umatku, umatku"

      Dan, berakhirlah hidup manusia mulia yang memberi sinaran itu.

      Kini, mampukah kita mencintai sepertinya?
      Allahumma sholli 'ala Muhammad wa baarik wa salim 'alaihi Betapa
      cintanya Rasulullah kepada kita.

     

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